BIALL Conference - Charity Raffle Draws

Wednesday, 16 June 2010

Charity Raffle Winners

This year’s Charity Raffle was in aid of 'All About Kids' - the charity provide "a range of residential activity and respite breaks that allows children aged 7-12 to escape the traumas of their everyday life and simply become children again".

Many thanks to the companies who donated some fabulous prizes to the raffle.

The evening raised an impressive £889.00. Thanks to everyone who gave so generously.

The lucky winners:

Catherine Parkin, Leeds Metropolitan University won a Nintendo Wii
(donated by Dun and Bradstreet)

Sinead Curtain, McCann FitzGerald won £50 M&S vouchers
(donated by 7side)

Neil Carter, University of Bradford won 5th generation i-pod nano with camera
(donated by Bailey Solutions)

Chris Newlove, Taylor Vinters won a champagne and truffles gift box voucher
(donated by Justis Publishing)

Jon Beaumont, Harvey Ingram LLP won £150 of Bloomsbury and A&C Black books
(donated by Bloomsbury Professional)

BIALL Conference - Exhibition Raffle Draws

Exhibition Raffle Draws

A big thank you to all of our Exhibitors at Conference who kindly donated great prizes to the Exhibition Raffle Draw.

The lucky winners:

Caroline Covington, St Philips Chambers won a bottle of Veuve Cliquot Champagne
(donated by Dunn and Bradstreet)

Fiona Morley, Legal Aid Board won pearl jewellery
(donated by 7side)

Vivian Grainge, Freeth Cartwright LLP won spa vouchers and a copy of the good spa guide
(donated by Bailey Solutions)

Julie Charles, University of Brighton won West End theatre tickets and fine dining for two
(donated by BNA International)

Louise Laidlaw, McGrigors LLP won spa vouchers
(donated by Justis Publishing)

Fiona Marshall, Norfolk County Council won a luxury hamper of Sussex goodies
(donated by Oxford University Press)

Tonia Sexton, Geldards LLP won a Sony digital camera
(donated by LexisNexis Matthew Bender)

Joe Twaites, Crown Solicitors Office won this year’s England football top
(donated by Incorporated Council of Law Reporting for England and Wales)

Joanne McConville, Trowers & Hamlins LLP won a bottle of Veuve Cliquot Champagne
(donated by Hammicks Legal Information Services)

Felicity Howlett, Hart Publishing won £150 Bloomsbury and A&C Black books
(donated by Bloomsbury Professional)

Chris Holland, The Law Society won a John Lewis Hamper
(donated by Softlink International Limited)

Gillian Mayrick, Thomson Snell & Passmore won a Sony ebook reader
(donated by Swets)

Tina Reynolds, Driver Jonas Deloitte won £50 of theatre tickets
(donated by Kluwer Law International)

Amy Pankiewicz, Reed Smith LLP won £50 of i-tunes vouchers
(donated by Bureau Van Djik)

Joyce Janto, University of Richmond School of Law won a bottle of Tattinger Champagne
(donated by LexisNexis)

Emma Harvey-Woodason, Clarke Willmott won a bottle of Joseph Perrier Champagne
(donated by Hart Publishing)

Tina Reynolds, Driver Jonas Deloitte won a nest of owls
(donated by Wildy & Sons Limited)

Ian Hunter, Shearman & Sterling (London) LLP won a luxury hamper
(donated by PLC)

Julie Christmas, Allen & Overy LLP won two bottles of Lanson Champagne
(donated by Soutron Limited)

Janice Edwards, Maclay Murray & Spens won a hamper
(donated by Prenax LLS)

Robert Carey, Bar Council of Ireland won a Swedish glass bowl
(donated by Lustrum)

And the Exhibition Passport Game winner
Kathryn Scott, Simmons & Simmons won a bottle of Heidsieck Champagne
(donated by Softlink International Limited)

BIALL Awards winners 2010

Tuesday, 15 June 2010

At the Annual Conference in Brighton, various awards are given to recognise and rewards the high levels of service and professional commitment achieved by individuals and services working within the legal information/law library sector. BIALL are delighted to announce the recipients of the 2010 Awards.

Halsbury's Awards:

  • Best Legal Information Services (Non-Commercial Sector): The Judges' Reference Library, Northern Ireland Courts and Tribunals Service

  • Best Legal Information Services (Commercial Sector): The Harvey Ingram LLP Knowledge Management and Information Unit

  • Best Legal Information Services (Commercial Sector) - London Only: The Lawrence Graham LLP Information Resources and Know-How Team
For further details on the Halsbury's Award winners, please see the BIALL Awards pages on the website.

Wallace Bream Memorial Award:
  • Steven Whittle, Information Systems Manager at the Institute of Advanced Legal Studies
For further details, please see the press release.

Legal Journals Award:
  • Common Market Law Review
See press release for further details.

BIALL Supplier of the Year Award:
  • Wildy & Sons Ltd.
For further details, please see the press release.

Wildy Law Librarian of the Year Award:
  • Jules Winterton of the Institute of Advanced Legal Studies Library in London
Please see the Awards pages on the BIALL website for further details.

Photos of all the awards presentations are now up on the BIALL Flickr account, with further photos of the conference to follow.

Tell us what you think - Conference feedback

Monday, 14 June 2010

If you attended the BIALL Conference in Brighton last week I do hope you found the event useful for work, professional development and networking.

The Conference Committee would be pleased to receive your feedback, whether it is positive or negative. We work hard each year to try to improve future Conferences - to point us in the right direction we need your feedback.

Please do complete the survey form from your delegate pack or alternatively online here.

Thanks for taking to time to tell us what you think.

Making the Right Investment - Recruitment and Selection

Thursday, 10 June 2010

The last (we said that last time) blog post about a Conference session, this time around the BIALL Blogger asked Suzanne Wheatley of Sue Hill about her session "Making the right investment - Recruitment and Selection"

BB - Your session is about recruitment and selection, how important is it for employers to get the job description/job title right?

SW - The job description is the key starting point and should always be revisited and amended. I've seen several job descriptions that have come through with "last revised" date at least two years old! Just like your CV, the job description is most likely to keep changing and developing. A good way to keep this up to date would be to look at it as part of the appraisal process. The job title to me is less important, though it does help with team structure and reputation within a company.

BB - Nowadays there seem to be a huge number of job titles used by prospective employers, are there any that have made you laugh or cringe?

SW - One of my favourite job titles is Business Manager - Execution. I giggled at "Knowledge Gardener"!

BB - Training a manager on how to interview candidates must be quite difficult as no situation is the same, where do you start?

SW - I think a great way to start thinking about how to interview is to recall good and bad interviews that you've attended, what was it that made a good interviewer stand out? What made someone such a bad interviewer? Avoid doing the latter and try to emulate the former.

BB - I've interviewed a couple of prospective employees in my time and felt woefully underprepared, what one piece of advice would you give a manager preparing for their first job interview?

SW - Set aside as much time to prepare as you would if you were the nervous interviewee. Preparation really is the key - remember your objective is to find the right person for your time, then the seriousness of the situation will kick you into some serious prep!

BB - It sounds like your session is going to be very practical, what's the one thing you hope attendees will take away from your session?

SW -I always hope that attendees walk away knowing at least one more person and have one practical idea they can implement back at the ranch.

BB - I know you've been to a couple of BIALL conferences, what do you enjoy most?

SW - This is my 5th BIALL conference - where has the time gone?! My first was in Brighton - where it rained. Then Sheffield - much more rain. Dublin and Manchester proved to be (surprisingly for Manchester!) sunnier. I sense more rain in Brighton... To me, the conference is all about meeting people, getting a real sense of community and knowing that other people are experiencing the same issues and successes as you.

Many thanks to Suzanne for answering the questions posed by the BIALL Blogger. The next posts about the Conference will be a summary of Day 1 & 2 and the details of the organisations that have won the Halsbury's Awards.

Posted by James Mullan at 15:45 2 comments  

Online Copyright Infringement Initial Obligations Code

Chris Holland (Vice President - Copyright) reports on the new published "Draft Initial Obligations Code"

Ofcom have been quick off the mark with their rather snappily titled Online Copyright Infringement Initial Obligations Code (BB - so that's OCIIOC!!), now up for consultation until 30th July.

This code is a crucial first step to bring into play the measures to tackle online breach of copyright in the Digital Economy Act 2010. It provides the ground rules for a new system giving Copyright owners a channel to require Internet Service Providers to send notification to subscribers when it appears to the Copyright owner that they have evidence of infringement by that subscriber.

Evidence of infringement rather than proof is all that is required to get your IP address into this new system, but there are checks and balances to protect the individual subscriber. For example only “repeat offenders” will end up on the Copyright Infringement List, which can be requested from the ISP by the Copyright owner. In order to obtain your personal details, as opposed to a list of IP addresses, the copyright owner will need a court order.

What seems less well thought through is where libraries and other providers of wi fi access might stand. It seems possible that we could be regarded as ISPs in the terms of the Act in which case the duties of ISPs could apply to Libraries. Initially it is clear they won’t, as Ofcom has decided to apply the new measures to the big players, fixed ISPs with more than 400,000 subscribers, but this could be extended to cover other ISPs.

Posted by James Mullan at 09:59 0 comments  

Delivering change, changing perception

Wednesday, 9 June 2010

In what is probably going to be the last post before the BIALL Conference starts "properly" tomorrow the BIALL blogger asked Catherine Kenwright about her session. Called "Delivering change, changing perception" the session will look at how Irwin Mitchell and Lexis Nexis embarked on a firm wide initiative to deliver a comprehensive integrated knowledge solution into Irwin Mitchell.

BB -Firstly congratulations on winning the IT Project of the Year at the Know List Awards 2010, could you describe (briefly) what you do at Irwin Mitchell?

CK - My current role is to Head of Learning, Records and Knowledge Management. This includes firm wide services across the business in these three critical areas. I have been with IM since 1996 when I was appointed as their Library Manager.

BB - The project you've worked on with LexisNexis sounds really interesting, did you approach LexisNexis initially or was it the other way around?

CK - The project was very much a partnership. I wanted to move away from just being sold a series of products and services out of the box and Lexis Nexis were looking at working with firms in more innovative ways. Ultimately we are both here to grow and increase revenue in our respective businesses so it was about finding a way to do that together.

BB - Change is a big word (although it's actually only 6 letters) which many people view with some trepidation/fear. Was changing peoples behaviours the biggest challenge or were there other more significant challenges?

CK - We didn’t need to change behaviours significantly because the systems allowed us to deliver solutions seamlessly without unduly affecting how people did their jobs – this was a critical part of the success of the project.

BB -Without giving too much away about your session, how is your solution different from say a Portal which integrates a number of different content sources including external sources?

CK - It’s a seamless approach aimed at connecting information to the user where the user is most likely to use it

BB - Finally, I believe you've spoken at a couple of Conferences this year, what advice would you give to someone about to present for the first time? I still get very nervous when I am presenting so that never really goes away.

CK - The best advice I can give is be prepared and know what you want to say before you get up there but be too rigid in your delivery. Also if you are rubbish at telling jokes (I am) then don’t bother. We can’t all be Peter Kay!

Plenty to mull over there, especially the advice about not trying to be Peter Kay! This certainly sounds like it will be an interesting session. Many thanks to Catherine and all the presenters who have very kindly agreed to answer questions about their sessions, now all we have to do is wait for the Conference to start!

Posted by James Mullan at 14:46 0 comments  

Can we trust the MET office?

Tuesday, 8 June 2010

With the BIALL Conference officially starting on Thursday, what can we expect from the weather? Well to be honest it doesn't look good, light rain on Wednesday followed by "heavy rain" on Thursday and Friday.

But given the MET offices' track record in recent years can we trust this forecast! and actually how much does the weather really matter...Sheffield was a brillant Conference not hampered or made worse by the torrential rain...

Posted by James Mullan at 17:00 0 comments  

BIALL Conference annual Charity Raffle

Saturday, 5 June 2010

All About Kids is this year's charity of choice, supported by our annual Charity Raffle. They offer "a range of residential activity and respite breaks that allows children aged 7-12 to escape the traumas of their everday life and simply become children again."

They do some amazing work, and rely entirely on donations. Since their inception in 1884 over 2 million disadvantaged children have been helped - they recently celebrated their 125th anniversary with big party for some of the children they support.

Originally called "The Children's Fresh Air Mission (Off to the Country) the aim was to take children from London's slums on country or seaside holidays.

In the 1930s AA Milne wrote some appeals on their behalf which raised over £6000 at the time.

Our Charity Raffle will be held during the evening event on Friday 11th June. There are great prizes generously donated by some of our Exhibitors.

Please give generously - it's all in aid of "All About Kids".

Posted by Gill at 12:14 0 comments  

Value for Money: Making the Most of e-solutions at BU

Friday, 4 June 2010

Melissa Bowden Law Librarian at Bournemouth University (it must be lovely there on a day like today) and BWEB Committee Member will be talking about how get the most out of e-solutions in her session "Value for Money : Making the most of e-solutions at BU" In this post we asked Melissa about winning an award, being part of BWEB and attending the BIALL Conference. Many thanks to Melissa for answering these questions.

BB - It sounds like a great achievement to have won the inaugural Times Higher Education Leadership and Management Award for ‘Outstanding Library Team' did you think you were going to win?

MB - We were positive about our prospects. We'd won the SCONUL Library Design Award in 2007, we'd been awarded funding from the Higher Education Authority for the eRes project in 2008 and our repository, BURO, had been selected by JISC as one of five case studies for the Research Excellence Framework. However, there was strong competition from other institutions and you never know until the night. Obviously, we were delighted to win.

BB - More and more resources seem to be only available online, what do you see as the biggest challenge for Information Teams in managing these resources?

MB - The biggest challenge we face is ensuring manageable pricing strategies in the context of both HE budgets and publishers' commercial needs.

BB - Without spoiling your session what are the major challenges you face when supporting your users?

MB - Users are becoming increasingly 'remote' and more demanding; they want relevant information NOW and they want appropriate help delivered to them wherever they are located.

BB - How big a challenge do you face working with Legal publishers?

MB - The limited integration with generic library tools, such as federated search engines, link resolvers and reference management software, presents us with ongoing challenges. However, in the last year or so, there are some positive signs from the major legal publishers.

BB - You're a member of the BIALL web committee, what would you say to anyone thinking about joining a BIALL committee?

Get involved! I've extended my professional network and I've learned a lot more about the way BIALL works. It hasn't taken up too much time and it's been a really valuable experience.

BB -Finally, are you looking forward to presenting and what one piece of advice would you give to someone who hasn't attended a BIALL conference before?

MB - Yes, although it's always daunting to give a presentation to your peers. My colleague, James Tudor (the Business School Subject Librarian) has collaborated on the presentation and I'd like to thank him for his excellent ideas. I've attended two previous conferences and I've thoroughly enjoyed them both. It's a really friendly atmosphere, a good chance to network informally and there's an interesting mix of sessions. The dinners aren't bad either...

Posted by James Mullan at 13:48 0 comments  

Time to have your say

Thursday, 3 June 2010

Have Your Say is where you ask the questions about BIALL's
activities, and it will once again be taking place at Conference in

This is your formal opportunity to raise issues about the whole range
of committees, awards, conference, activities, publications and events
that BIALL promotes or produces.

It's not just for those able to make the session in Brighton.
Membership Services Committee would really encourage you to add your
query, comment, suggestion, praise or complaint to the agenda here on
the BIALL blog or to send it by email to Olwyn Mitchell (MSC committee
chair)-- or catch us at the conference before the session.

Comments posted here will be used as the basis for the discussions in
the HYS slot. Committee chairs or other relevant people will be
invited to respond to comments from here and the conference forum.

Whether you are attending Conference or not, we want to hear from you.

Posted by Jennifer at 10:04 0 comments  

Don't forget to Tweet!

If you Tweet and are planning on attending the BIALL Conference next week do use the hashtag #BIALL2010 when you post any Tweets.

This way anybody not attending the Conference in person can follow events at the Conference by either searching for the hashtag in Twitter Search on the Hashtag website or on Twitterfall

Happy Tweeting!

Posted by James Mullan at 10:00 0 comments  

Salary Survey - have you completed it yet?

A reminder that BIALL's annual salary survey is open for submissions. We've had over a hundred so far, which is an encouraging start.

You can complete the survey online or on paper. Details are on the BIALL website here.

Duplicates Exchange Scheme: Next day fast approaching

Wednesday, 2 June 2010

This is a reminder that the next BIALL Duplicate Exchange Day is Friday 18 June 2010.

If you are a current member of the scheme and you have not received recent email correspondence about the June exchange, please email Helen Williams.

If you're not a member of the scheme but would like to find out more we would also be pleased to hear from you.


Helen Williams
Exchange Scheme Co-ordinator

Managing Online Library Spend...

...and Increasing the Value of the Library with Electronic Resource Management Systems is the title of a very interesting plenary session led by Rory Kingan of Priory Solutions and scheduled for the final day of the BIALL Conference. So it wont come as any surprise to learn that the session is the subject of this blog post!

BB - First up can you describe what Research Monitor does in ten words or less?

RK -Facilitates better management and delivery of online services. Less succinctly it provides usage information about how online services are used, a password-free environment to all online services and facilitates cost recovery for online services.

BB - Why is it important for law firms and other organisations to monitor and collect statistics on database usage?

In a nutshell: you can’t manage what you can’t measure! Without actually knowing what online services fee-earners and researchers are using, and how they’re using them, there’s no way to make an informed decision on renewals, negotiations, training, and where to focus the library’s time, effort and money.

Having solid usage information empowers the library to make better decisions and negotiations for subscription renewals. Saving money by identifying under-used services and either cancelling them, moving to individual user subscriptions, or negotiating better deals to reflect real usage. In the current economic climate, justifying your spend on well-used resources is just as important to ensure the firm doesn’t shave too much from library budgets.

More generally it means you can focus the library’s time and effort to get the most out of researcher training, current awareness work, structuring the internal portal, and so on. Usage statistics also provide concrete data to advertise how the library and online services are adding value to the firm; essential for highlighting the importance of the library within the firm.

BB - You must work with a lot of vendors, who to some degree provide their own statistics, how do they feel about organisations additionally using Research Monitor?

Initially some vendors are a little cautious about Research Monitor providing usage statistics, but most recognise that transparency is necessary and if they have confidence in their service then it should be a good thing for them. Research Monitor generally provides much more detailed information, and integrates firm data like practice group to enable useful analysis.

At the end of the day we don’t require a formal relationship with the information vendors, so in cases where they’re not keen on firms knowing how researchers use their services we’re still able to provide detailed and useful information.

BB - Can you provide a real life example of an organisation that has saved money by using Research Monitor?

Several firms have ceased subscriptions for services that were seldom used, but it is also important to remember that Research Monitor provides benefits that are slightly less tangible: negotiating with the larger vendors is more effective with detailed statistics; providing a password-free environment to online services means fee-earners waste less time entering (and forgetting) logins.

We have at least one firm at the moment using Research Monitor to carefully plan moving from using both Westlaw and Lexis to just a single service for the firm. This will result in significant annual savings.

BB - Isn't monitoring an individual fee-earners' use of a database a bit "big brother" like?

I think it largely depends on which databases you are monitoring and what the objective is. It is important to note that we mostly deal with online legal databases and journals, these are services the firms pays for and the objective is to help the firm and individual fee-earners get maximum benefit from them. It’s reasonable to keep a record of how they’re used to ensure the firm gets the most out of them. Provided researchers understand the services are monitored – which is probably already the IT policy generally for email and internet use – there’s no real issue.

BB - Finally, are you looking forward to presenting and have you attended a BIALL Conference before?

I am excited. It’s my first time at a BIALL Conference and I hear they’re a lot of fun.

The BIALL who let that cat out of the bag? Many thanks to Rory for his answers, there is certainly plenty here for BIALL members to think about!

Posted by James Mullan at 15:48 0 comments  

Negotiation of contracts - planning for the unknown with boilerplate clauses and other tips

Tuesday, 1 June 2010

Ten days to the BIALL Conference I hear you cry, how about another post to tempt you into attending a parallel session? this time the BIALL Blogger asks Fiona Fogden about her session and the move from a law firm to an accountancy firm.

BB - First up, why should BIALL members attend your session?

FF - This is about managing risk, and maximising choices. It is also about applying practical solutions to lessons learned from recent changes in the provision of information such as the disaggregation of news content. If you are involved in negotiation of online subscriptions in any way then you should attend. I know I’ve done a lot of negotiation courses and writing, but this session is different! I’ve pulled the subject matter together from the questions that most often crop up after the other presentations and sessions that I’ve done, so the session has in effect been decided by what other librarians are most keen to learn.

BB - For the uninitiated, what's a "boilerplate clause" and a "take-down" clause? The last one sounds particularly nasty!

FF - A boilerplate is a metal plate that is welded or riveted over a gap, join or breach. The same word has then traditionally been applied in the legal sector to stock clauses which you can consider including in a contract. Boilerplate clauses have the same function as the metal plate in that you use the materials (or in this case clauses) that you need to construct the document you want. To help differentiate them and to allow lawyers (and us!) to refer to them, boilerplate clauses are given names. A take-down clause is the name given to the clause that means that if any or specified content is removed (or taken down) from the site then the subscriber is entitled to compensation. In my session I will be covering why you might want to use each clause and what situations they are best used in.

BB - Why are negotiations important, shouldn't we just accept whatever deal suppliers offer us?

FF - Firstly I’d like to point out that negotiation of online subscriptions is about price and terms. If you don’t negotiate then you may end up with a product that cannot be used in the way you want to due to limiting dissemination clauses and if it is too expensive you may not subscribe at all, so it is bad for subscriber and for the supplier. I tend to find that suppliers like communication about what your needs and preferences are, without that communication (aka negotiation) then you will either get what you are given or will not get something at all which isn’t a very good position to be in. Negotiation allows for sustainable, honest relationships with their suppliers. Negotiations should not be aggressive, intimidating or unreasonable. In simple numbers, negotiating a contract for 8% for one location down to 5% and two locations: if the base cost was £100,000 means that instead of £108,000 for one location, it will be £52,500 per location. Negotiations are also about selling your results internally, not just with the suppliers, hence the interesting use of the numbers in this example. A lot of the deals that I am getting at the moment are less than we paid time round, suppliers are being understanding about the economic climate, but often only if you ask.

BB - How important is it for Law Librarians to develop good relationships with their suppliers?

FF - For your professional reputation, enjoyment of your role and general sanity, good relationships are essential. I refer above to ‘sustainable’ relationships, just one aspect of this might be that if your priority in one year is low cost and you have to have deep cuts to keep a service, then you have to be understanding that next year there may be pay-back. A good relationship with your supplier and understanding what is on the horizon will enable you to communicate implications internally, and show you are professional, insightful and well organised. At the very least a good relationship with a supplier means a box of chocolates or mints which you can share with your team members, which at a time when there are nil salary increases and no bonuses – is a very delightful thing to have!

BB - Negotiation skills can be applied pretty much anywhere, how much difference is there negotiating with a supplier over the cost of a product and a staff member over their employment contract?

FF - I can more readily apply this to outside the workplace where you might find yourself asking the person providing you with a carpet if they can’t move on the price then would they include free underlay. Negotiating is ubiquitous, it is with us. If you don’t ask you don’t get and if you do ask and are told no, then at least (you hope!) you’ve been given the reasons why which you can then pass onto others. However I must say that I do find it far easier negotiating for someone else rather than myself. If you are going down the salary negotiation route then, just like with negotiation of a contract, preparation is the key and research, benchmarking things like salary and leave levels, evidence of your performance, and just as with a supplier – understanding the constraints of the employer, are very important.

BB - Finally, a while ago y ou moved to Baker Tilly from Baker & McKenzie, is there much difference in the service you provide at Baker Tilly or do you really notice the differences in a different sector?

FF - By the time I do my talk at BIALL I will have been at Baker Tilly two years, time has flown! My team provide a research, library and an intranet content management service. The latter is a new role to me although I was involved with the intranet in a smaller way at Baker & McKenzie. The major difference is dealing with the fact that now I look after the information needs of 29 offices rather than just one. This means that many of our customers are located quite some distance away. Lerwick in the Shetland Islands is perhaps the most extreme example of this. A lot of the suppliers I deal with are the same and it is a partnership so a fair bit of my job is no different than before. I’ve had interesting projects such as office moves, small mergers and managing staff remotely. Some projects are just the same as they would have been at Baker & McKenzie such as a new library management system and looking at subscription agents. Instead of Practice Areas we have the main Faculties of Restructuring & Recovery, Corporate Finance, Tax, Audit & Accounting. Instead of PSLs we have Technical Directors who might write the procedure manuals and act in a helpdesk capacity, especially on the audit side. The types of enquiries that come in are far more varied which does mean a need for more resources, and of course more negotiation...

...many thanks to Fiona for answering these questions it certainly sounds like it will be an interesting session.

Posted by James Mullan at 10:00 0 comments